Return Policy
Return Policy
At Saddle & Stone, we want you to love your jewelry as much as we do. That’s why we offer the following return options:
30-Day Satisfaction Guarantee
If for any reason you’re not completely satisfied with your purchase, you can return your item within 30 days of receiving it for a full refund. The item must be unworn and in its original packaging.
Lifetime Fix Guarantee
Our jewelry is made to last, but we understand that life happens. If any piece of jewelry breaks, simply return it to us and we will repair or replace it, free of charge. Please note, we are unable to honor the lifetime fix without receiving the original piece back. This guarantee covers normal wear and tear, so you can feel confident wearing your favorite pieces for years to come.
How to Return
To start your return or repair process, please contact us at hi@saddleandstone.co. We’ll provide instructions on how to send your item back to us.